14 Years and Counting – Our Lady of the Lake Named the Region’s Best


14 Years and Counting – Our Lady of the Lake Named the Region’s Best
For the fourteenth consecutive year, Our Lady of the Lake Regional Medical Center has been selected by the National Research Corporation as the Consumer Choice Award winner for the hospital with the highest overall quality and image in the Baton Rouge metropolitan area.

“We believe healthcare works best when it’s always striving to be better. Awards such as this one hold us to the highest standards and challenge us to constantly make healthcare better,” said Scott Wester, Our Lady of the Lake Chief Executive Officer. “We are honored by this award for the fourteenth consecutive year. Whether care is complex or simple, it is our privilege to serve the Baton Rouge area and the entire state.”

Consumer Choice award winners are determined by consumer perceptions on multiple quality and image ratings collected in the National Research Corporation Market Insights/Ticker study. The 2012-2013 study surveyed more than 250,000 households representing 450,000 consumers in the contiguous 48 states and the District of Columbia.

Our Lady of the Lake is one of the largest private medical centers in Louisiana, with more than 700 licensed beds and an 11-parish service area. In a given year, Our Lady of the Lake treats more than 35,000 patients in the hospital and serves more than 350,000 persons through outpatient locations with the assistance of more than 1,000 physicians and 4,000 team members. Our Lady of the Lake teams and technology are always pushing to be even better tomorrow than today.